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You are not satisfied with the product? Or do you simply want to return the product?

It's possible at Toolsidee! You have the option to return a product within 14 days.

If you want to return a product, you can do it via the link below:

https://degoudsegereedschap.shipping-portal.com/returns/procedure/parcel/

Has your product been delivered damaged?

How annoying that the package was delivered damaged!

We would like to ask you to complete the form below as completely as possible.

After completing the form you can create a return label and you can return the damaged product.

Please note: damage reports must be reported within 7 days of receiving the products.

We cannot reimburse damaged goods without a fully completed claim form.

Claim Form

- A photo of the entire outside of the package. Note: make sure the package label is clearly visible

- A photo of the opened package that was taken from above. The content and the inner packaging must be clearly visible

- A photo of all types of inner packaging that you will find in the packaging

- A photo with the entire article on it

- A detailed photo of the damage to the item